Knowledge Base

AnimalsFirsts makes it incredibly easy to raise money online for the Animal Resuces and Shelters . In less than a minute, you’ll be able to upload information about your organization and animals in need and share it with the Animals First community.

With AnimalsFirsts, the money you collect goes directly to you. There are no limits – each donation you receive is yours to keep. Raising money for organization  or animal in need has never been easier. Plus, we’re here to help.  If you have questions or concerns please reach out to our support team.  Support@helpanimals1.wpengine.com

The pet campaigns will last a total of 30 calendars day from entry. At the end of the 30 days you will be notified via email that the animal is going to be archived. If the animal’s funding campaign has not been met, you will have the opportunity to reactivate the campaign.

While it’s free to create and share your online fundraising campaign, AnimalsFirst will deduct a 5% fee from each donation that you receive. Since our fee is deducted automatically, you’ll never need to worry about being billed or owing us any money. A small processing fee of about 3% will also be deducted from each donation. Please see fees below for more info.

AnimalsFirst Fee = 5% – used to cover server and staffing

Credit Card Payment Processing Fee: 2.9% and $0.30 per transaction (3.5% and .30 for American Express)

No, never. Other sites might charge your donors without you knowing it, but we would never do that. Donors are charged only the amount they choose to donate to you and that’s it.

Once your campaign begins receiving online donations, you will be paid at the end of each much as long you have received at least $100 in donation. Don’t worry, if your campaign doesn’t reach $100 within 3 months email support and we send you payment.  We wait for accounts to have at least $100 in order to save on bank processing fees.  Payments will be made directly to your bank account or PayPal.

Unfortunately, we’re unable to provide specific tax advice since everyone’s situation is different. While this is by no means a guarantee, most donations on AnimalsFirst are simply considered to be ‘personal gifts’ which are not taxed as income in the US. Additionally, only donations made to a legally registered non-profit or charity may be considered eligible for donors to claim as a tax deduction. Again, every situation is different so please consult with a tax professional in your area

Absolutely. The option to give on a monthly basis is available for all US-based campaigns.

Of course. Donors can simply check a box to keep their donations hidden from public view. However, the Campaign Organizer will always know who the donor is.

No problem. With AnimalsFirst, you keep each and every donation you receive. Reaching your goal is not required.

All financial information is encrypted and stored by our banking partner to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. It is the highest possible rating one can get in the electronic payment processing industry. Additionally, all transmission to our banking partner and on our site is via an encrypted 256-bit HTTPS SSL connection.

You’ll receive an email notification each time a donation is made to your AnimalsFirst campaign.

Yes, we will provide a monthly report with the contact information of your donors. Please keep in mind, that some may select to remain anonymous.

Every AnimalsFirst campaign is given a unique link that’s easy to share with others. Sharing your fundraising campaign is easy using AnimalsFirst built-in features like email invitations and Facebook posting.

Please check the “Schedule an Event” section and ensure that you have set a temporary location address along with correct time and date of the offsite event

Absolutely! By using the Animals First Dashboard you can track in-coming donations and gather other nifty and insightful information.

Yes. Your campaign will remain live for 30 days or you may choose to stop donations or remove the campaign before hand.  If you have not received all the funds need you may renew the campaign for another 30 days.  Your campaigns will remain in Archive Status indefinitely as a lasting memory of all the wonderful comments and support they received.